Privacy Policy

Zenso Pty Limited DMeter Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you purchase and activate DMeter or request support.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Zenso Pty Limited collects the following data:

  • Personal identification information (Name, email address, etc.)

How do we collect your data?

You directly provide Zenso Pty Limited with the data we collect. We collect data when you:

  • Contact us via email.

Zenso Pty Limited may also receive your data indirectly from Audinate Pty Ltd when you purchase and activate DMeter via their activation service.

How will we use your data?

Zenso Pty Limited collects your data so that we can:

  • Respond to your enquiry.

Zenso Pty Limited will not share your data anyone.

How do we store your data?

Zenso Pty Limited securely stores your data in the Microsoft Office 365 email system.

Zenso Pty Limited will keep your personal identification information for up to three years. Once this time-period has expired, we will delete your data by manually deleting your emails.

Marketing

Zenso Pty Limited will not send your information to any other companies.

What are your data protection rights?

Zenso Pty Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Zenso Pty Limited for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Zenso Pty Limited correct any information you believe is inaccurate. You also have the right to request Zenso Pty Limited to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Zenso Pty Limited erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Zenso Pty Limited restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Zenso Pty Limited’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Zenso Pty Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

Email us at: mail@zenso.group

Payments processed via the Audinate® Dante® Activator (Audinate Pty. Ltd.)

This Application uses a payment and activation service provided by Audinate Pty. Ltd. that allows the Zenso to offer a free 2 channel trial or the purchase of a 32 channel licence.

Personal Data processed to complete the purchases are processed by Audinate®, as described in their privacy policy and the terms and conditions for Audiante® Dante® ready activator.

Information for European Union Customers

By using our website or apps and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

Your Consent

By using our App, you consent to our privacy policy.

Changes to our privacy policy

Zenso Pty Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 April 2021.

How to contact us

If you have any questions about Zenso Pty Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: mail@zenso.group

Call us on: +61 419 800 111

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Zenso Pty Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.